Southwest Airlines ROC Terminal – Greater Rochester International Airport

Southwest Airlines ROC Terminal – Greater Rochester International Airport

Traveling on Southwest From Rochester? As a gateway for travelers connecting to Southwest’s expansive network of destinations across the U.S., the Frederick Douglass Greater Rochester International Airport is home to the Southwest Airlines ROC Terminal. Travelers may check in, breeze through security, and catch their flight at the conveniently located gates of Concourse A. From the moment you arrive to the time you board your flight, knowing the ROC layout, check-in times, and on-site services can save you time and reduce stress on your journey.

Essential Information About Southwest Airlines ROC Terminal

Airport NameFrederick Douglass Greater Rochester International Airport
Airport Address1200 Brooks Ave, Rochester, NY 14624, United States
Southwest Airlines Rochester TerminalTerminal A
CountryUnited States
IATA CodeWN
Airport CodeROC
Working Hours24 hours
Contact Number+1 585-753-7000
Official Websitewww.southwest.com
Twitterhttps://x.com/SouthwestAir
Facebookwww.facebook.com/SouthwestAir
Instagramwww.instagram.com/southwestair
Youtubewww.youtube.com/user/NutsAboutSouthwest

Southwest Airlines Services & Facilities at ROC Airport

  • Ticket Booking and Cancellation
  • Baggage / Duty-Free Allowance
  • Airport / Online / Self-service Kiosk Check-in
  • Unaccompanied Minor Service
  • In-Flight Meals / Entertainment
  • Missing / Delayed / Lost Luggage
  • Airport Lounges
  • Flight Information / Flight Status
  • Delayed / Canceled Flights
  • Animal Relief Area
  • Boarding Class Enquiries
  • Airport / Inflight Wi-Fi
  • Rapid Rewards®

View Map of Southwest Airlines Greater Rochester International Airport

List of All Southwest Airlines Terminals Worldwide

Some preparation really does come to light with ROC. Southwest Airlines ROC terminal is pretty small and very simple to navigate, thus your check-in, and boarding procedures for both of you will be a total breeze. Show up ahead of time, put your identification in an easy-to-reach place and utilize the offered services.

Frequently Asked Questions

Southwest Airlines operates from Concourse A at Frederick Douglass Greater Rochester International Airport. Since online sources vary on the exact designation, it's best to confirm on your boarding pass or the airport's flight board.

Passengers can find dining options, retail shops, comfortable seating areas, and free Wi-Fi throughout the terminal, along with baggage claim and ground transportation access nearby.

The ROC airport recommends arriving at least 90 minutes before a domestic departure, which gives you time to park, check in, and get through security without rushing.

Yes, ROC offers taxis, ride-share pickup zones, rental car counters, and shuttle services connecting the airport to downtown Rochester and surrounding areas.

Yes. Charging facilities are available throughout the terminal, including lounge seating with in-seat plugs at every gate. Power charge poles are also available at Gates 15, 16, and 18.

Yes. BUF has a lower-level outdoor pet relief area and another relief location on the departures level between Gates 11 and 14.

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